Refunds

Last updated 13 September 2026. Questions: [email protected].

Fourteen days, no questions

Within fourteen days of any payment, email [email protected] from the address on the account and the payment is refunded in full. That applies to the first payment and to every renewal.

After fourteen days

Cancel any time from the billing portal; access runs to the end of the period paid for and nothing further is charged. We do not refund the unused part of a period after the fourteen days have passed.

Your record after a refund

Export is available from the terminal before access ends and from the entry page afterwards. Your record is yours.